Refund policy

Refund & Return Policy

At The Power Food, we value your satisfaction and take great care in delivering quality products. If you are not fully satisfied with your purchase, please review our policy below.

Returns

• Returns are accepted only if the product is damaged, defective, or incorrect at the time of delivery.
• Products must be unused, unopened, and in their original packaging.
• Return requests must be raised within 48 hours of receiving the order.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, refunds will be processed to your original payment method within 5–7 business days.
• Shipping charges (if any) are non-refundable.

Exchanges

We only replace items if they are defective or damaged. For an exchange, please contact us with details and images of the issue.

Non-Returnable Items

Due to the nature of food products, opened or used items cannot be returned. Perishable items are excluded from returns unless damaged on arrival.

How to Raise a Return/Refund Request

To initiate a return or refund, contact us within the specified time frame:

📧 cc@thepowerfood.in
📞 +91 9172840105

Note: The Power Food reserves the right to approve or deny refund/return requests based on product condition and adherence to this policy.